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Residential Managed Services and Antivirus

PC Remote Monitoring and Management from Twin Cities PC Repair is an affordable way to add an extra level of protection to your PC investment and your valuable data.  We live in an era of constant cyber threats and growing concern over computer and privacy vulnerabilities.  Take a proactive approach by adding an extra set of watchful eyes over your PC.  With our residential managed services, we will be securely monitoring your computer’s hardware, software and antivirus for performance issues, failures, crashes, updates and vulnerabilities 24 hours a day, 7 days a week, 365 days a year!  It’s like taking out an insurance policy on your PC.  If we notice any issues, we’ll reach out to you immediately.

Check out our plans below and let us know if you have any questions whatsoever!

Basic Monitoring Free
Lite Version Windows App
1-Click Support Request From Your Desktop
PC Health Alerts
 
 
 
 
Monitoring w/ Tech Notification $4.99/mo
Windows App
1-Click Support Request From Your Desktop
PC Health Alerts
24x7 Tech Monitoring
 
 
 
Monitoring+AV+Patch+Support $39.99/mo
Windows App
1-Click Support Request From Your Desktop
PC Health Alerts
24x7 Tech Monitoring
Emsisoft Antivirus & Malware Protection
Windows Patching & 3rd Party Software Updates
2-Hours/mo. Remote Support

Award Winning Security Software

All-in-One Antivirus, Malware & Browser Protection

Feature Highlights

Scans faster with two detection engines than most products do with just one.

Surf Protection, Dual Engine File Guard, Behavior Blocker ensure optimum protection.

A simple yet efficient anti-malware that completely protects your digital life.

PUPs are not dangerous per se, but come hand in hand with annoying ads or toolbars and slow down your computer.  You can tell Emsisoft Anti-Malware to remove those for you.

managed antivirus

Frequently Asked Questions

What is Kabuto?

Kabuto is a lightweight application that lets us monitor your computer’s health so we can proactively solve issues before they become a pain. Stuff is going to happen to your computer that puts it at risk or requires attention, like viruses, new software updates or data breaches. Kabuto alerts you to potential problems so you can get in touch with us anytime you need help.

If you’d like, this product can also help us proactively monitor and fix issues on your computer when they arise. We’d be happy to tell you about the monthly packages we offer.

Kabuto is a lightweight application that is installed on your computer and runs in the background with minimal to no impact on your computer’s speed or performance.

How can Kabuto help me?

It monitors for potential problems so you can pass it off to us before it becomes a real pain for you. You’ll get a simple notification if a problem arises, and easily be able to get in touch with us using Kabuto’s desktop application.

What services do you offer?

We offer a range of packages which include:

  • Monitoring: we keep an eye out for problems on your computer before they become a real pain for you
  • Managed Anti-virus: this service is dedicated to detecting and removing harmful viruses that try to hurt your machine
  • Patch Management: when there’s an Operating System or software update, let us do the heavy lifting and take care of that for you. It’s important to update your Operating System and other software whenever updates are available to protect your computer from malware.
  • Remote Support: help is available when you need it!

What information can you see? Can you see my private information?

No, we can’t. The information we can see is purely for diagnosing and fixing hardware and software issues. We do not track personal information. Examples of information we can see are:

  • Hardware Information (Motherboard, CPU, Memory, Hard Drive)
  • What applications are installed on the computer
  • What applications run on startup
  • Recent malware found by Antivirus

How much does this cost?

We offer a range of monthly packages so you can decide what works best for you.

Our Basic Monitoring Package includes: 1.) Monitoring your computer for issues and 2.) Desktop notifications to alert you to an issue so you can quickly request service. We offer this package at no charge to our customers.

Our next package is the Monitoring Package, which includes monitoring and desktop notifications from the Basic package, plus Tech Monitoring. This means that we can proactively see your computer’s issues as they occur and you don’t even need to worry about contacting us. We’ll be in touch with you to let you know the issue and how we can fix it.

Our Monitoring Package is only $4.99 per month.

Our next package is the Monitoring + Antivirus + Patch Package, which includes everything from the two other packages, plus Managed Antivirus. This lets us watch out for any harmful viruses that are trying to infiltrate your computer so it stays secure, and we’ll remove any viruses when they arise.

Our Monitoring + AV + Patch Package is $9.99 per month.

Our most comprehensive package is the Monitoring + AV + Patch + Support package. It includes everything from the other packages, plus we’ll include 2hrs/mo. Remote support. Extend the lifetime of your machine by letting us clean it for you!

Our Monitoring + AV + Patch + Support package is $39.99 per month.

Why is there a monthly charge?

Kabuto is an around-the-clock service. It’s always working to keep your computer in tip-top shape, so charging a monthly rate lets us keep watch every day – not just when disaster strikes.

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