Category: Newsletter

Stay Safe This Season: Holiday Tech Scam Awareness & Prevention

Patrick Jensen - Twin Cities PC Repair — Patrick Jensen (Owner)

🎄 Stay Safe This Season: Holiday Tech Scam Awareness & Prevention – 12/8/2025

The holiday season is a peak time for shopping, gifting, and unfortunately… tech scams. Cybercriminals take advantage of busy holiday shoppers who are clicking quickly and trusting too easily. From fake shopping websites to phishing emails pretending to be order confirmations, threat actors are working overtime to steal money and personal information.

At Twin Cities PC Repair, we want to help you enjoy the season safely. Here’s what to watch out for — and how to protect yourself.

🚫 Common Tech Scams During the Holidays

1️⃣ Fake Online Stores
Scammers create websites that look almost identical to popular retailers — same layout, same branding, but your order never arrives. If a deal looks too good to be true, it usually is.

2️⃣ Fake Delivery Alerts
Emails or text messages claiming an issue with a package delivery — often asking you to click a link to “fix it.” Instead, the link installs malware or steals login info.

3️⃣ Gift Card Scams
Fraudsters may pressure you into paying for products or resolving account issues using gift cards. No legitimate company will request this method of payment.

4️⃣ Tech Support & Device Pop-Up Scams
A sudden warning pops up saying your computer is infected — urging you to call a number. These scammers often try to gain remote access or demand payment to “fix” a fake problem.

5️⃣ Charity & Social Media Giveaways
Fake holiday fundraisers and “you’ve won!” messages trick users into providing personal or financial information. Always verify a charity through trusted platforms.

🛡️ How to Protect Yourself Online

✔ Shop only on verified websites
Check for HTTPS, look up reviews, and confirm the retailer’s customer service contact information.

✔ Enable multi-factor authentication
Even if a password is stolen, scammers can’t access your accounts.

✔ Never click suspicious links
Go directly to the retailer’s website instead of using embedded links in emails or texts.

✔ Monitor your accounts
Review credit card charges and bank statements frequently during the holiday season.

✔ Avoid public Wi-Fi for shopping
If you must connect, use a reputable VPN to encrypt sensitive data.

✔ Ask before you pay
When in doubt, call your local trusted tech support — don’t rely on strangers online.

🎁 Keep Your Devices Secure

Holiday deals often include new phones, tablets, and computers. Before you use them:

🔹 Install updates immediately
🔹 Enable built-in security features
🔹 Use strong, unique passwords
🔹 Set up parental controls for kids’ devices

If you need assistance, we’re here to help ensure your new tech starts with safety first.

🎅 Final Thoughts

The holidays should be filled with joy, not stress. With a little caution and security know-how, you can keep scammers far away from your celebrations. If something doesn’t feel right — don’t click! Reach out to your trusted local professionals for guidance.

Stay safe and happy holidays from Twin Cities PC Repair! 🎁💻✨

🎄 2025 Holiday Tech Gift Guide

Shopping for a tech lover, gamer, remote worker, or just someone who wants
everyday technology to be a little easier? This Holiday Tech Gift Guide
brings together practical, fun, and reliable tech gifts with links so you
can check current prices and buy online quickly.

You’ll find ideas for all kinds of people: remote workers, students,
gamers, travelers, and casual users who just want their devices to “work.”

🔌 Top Core Tech Gifts

1. Logitech MX Master 4 – Wireless Ergonomic Mouse

Approx. price: $120–$140

A premium wireless mouse designed for comfort and productivity. Ideal
for remote workers, creatives, and anyone who spends a lot of time at a
computer. Smooth scrolling, customizable buttons, and great ergonomics
make this a big upgrade from a basic mouse.

View on Logitech

Check price on Amazon

2. Anker 3-in-1 Wireless Charging Station

Approx. price: $50–$80

Perfect for anyone with a smartphone, wireless earbuds, and a watch.
This all-in-one charger cleans up cable clutter and keeps everything
charged on a nightstand or desk.

Anker 3-in-1 Wireless Charging Station on Amazon

3. High-Capacity Portable Power Bank (20,000 mAh)

Approx. price: $25–$50

A super practical gift for travelers, commuters, students, and anyone
whose phone always seems to be at 5%. Look for a 20,000 mAh (or higher)
model with USB-C fast charging.

Browse 20,000 mAh power banks on Amazon

4. Apple AirPods Pro (2nd Gen)

Approx. price: $220–$280

Premium wireless earbuds with excellent sound, active noise
cancellation, and seamless pairing for Apple users. Perfect for
commuters, frequent travelers, and anyone on a lot of calls.

AirPods Pro on Apple

Check price on Amazon

5. JBL Portable Bluetooth Speaker

Approx. price: $40–$130 (depending on model)

Great for music, podcasts, and movies at home, in the garage, or on the
road. Models like the JBL Flip or Charge series offer strong sound in a
rugged, portable package.

JBL Portable Speakers

JBL speakers on Amazon

6. TP-Link Deco Mesh Wi-Fi System

Approx. price: $150–$300

Perfect for homes with Wi-Fi dead zones or lots of devices. A mesh Wi-Fi
system replaces a single router with multiple units that cover the whole
house in strong, stable Wi-Fi — great for streaming, remote work, and
smart-home devices.

TP-Link Deco Mesh Wi-Fi Systems

TP-Link Deco on Amazon

7. Amazon Kindle (2024) E-Reader

Approx. price: $100–$170

A lightweight, glare-free e-reader that’s perfect for book lovers.
Great for commuting, travel, or reading at night without eye strain.

Latest Amazon Kindle on Amazon

8. DJI Mini Series Drone

Approx. price: $400–$800

A “wow” gift for hobbyists, travelers, and content creators. Compact
drones like the DJI Mini series are easy to fly and capture impressive
aerial photos and videos.

DJI Mini 4 Pro on DJI

DJI Mini drones on Amazon

⭐ Bonus Tech Gifts – Smart, Trendy & Unexpected

9. Smart Wi-Fi Plug

Approx. price: $10–$30

A simple way to add smart-home convenience. Plug in a lamp or small
appliance and control it with an app or voice assistant. Great starter
smart-home gift.

Smart plugs on Amazon

10. Smart LED Light Strip

Approx. price: $20–$60

Adds customizable accent lighting behind TVs, under desks, or around a
room. Perfect for teens, gamers, and anyone who likes a modern, colorful
setup.

Smart LED light strips on Amazon

11. Fitness Tracker or Smartwatch

Approx. price: $60–$350+

From basic fitness bands to full smartwatches, wearables track steps,
workouts, heart rate, sleep, and more. Great for health-conscious people
or anyone trying to be more active.

Fitness trackers and smartwatches on Amazon

12. Bluetooth Sleep Mask / White Noise Headband

Approx. price: $25–$60

A soft sleep mask or headband with built-in Bluetooth speakers. Great
for travelers or light sleepers who like to fall asleep to music, white
noise, or podcasts.

Bluetooth sleep masks on Amazon

13. Wi-Fi Digital Photo Frame

Approx. price: $80–$200

A thoughtful, more personal gift for parents, grandparents, or family
members. You can share photos to the frame over Wi-Fi so it always has
fresh pictures.

Wi-Fi digital photo frames on Amazon

14. USB-C Multi-Port Hub

Approx. price: $25–$80

Handy for laptop users who need more ports (HDMI, USB, SD card, etc.).
Great for students, remote workers, and anyone with a slim laptop.

USB-C hubs on Amazon

15. Cable Organizer & Travel Tech Case

Approx. price: $15–$40

A simple, inexpensive gift that makes a big difference. Keeps cables,
chargers, earbuds, and adapters neatly organized in one pouch — ideal
for travelers or anyone with a lot of small tech accessories.

Tech organizer cases on Amazon

16. Portable Mini Projector

Approx. price: $80–$300

Great for families, movie-lovers, or people who like backyard movie
nights. Many mini projectors connect to streaming sticks or phones to
play movies on a big screen.

Portable mini projectors on Amazon

17. Wireless Mechanical Keyboard

Approx. price: $60–$200

A great upgrade for gamers, writers, coders, or anyone who types a lot.
Mechanical keys feel more responsive and satisfying than typical
membrane keyboards.

Wireless mechanical keyboards on Amazon

18. External SSD (1 TB)

Approx. price: $70–$150

Fast, portable storage for backups, photos, videos, and large files.
Ideal for photographers, video creators, or anyone who wants an easy,
quick backup solution.

1 TB external SSDs on Amazon

📌 How to Choose the Right Tech Gift

For remote workers & heavy PC users: consider an ergonomic mouse, mechanical keyboard, external SSD, or mesh Wi-Fi system.

For travelers & commuters: look at power banks, earbuds, e-readers, sleep masks, and tech organizers.

For students & casual users: Bluetooth speakers, smart lights, USB-C hubs, and cable organizers are safe bets.

For gadget lovers & creatives: drones, mini projectors, smart-home gear, and mechanical keyboards are exciting picks.

Whatever you choose, focus on gifts that solve a real problem — better
comfort, more battery life, less clutter, or easier everyday tech use —
and you’re unlikely to go wrong.

Happy holidays, and happy gifting! 🎁

Windows Update Issues: What You Need to Know in 2025

Windows Update Issues: What You Need to Know in 2025 – 12/2/2025

Twin Cities PC Repair – Residential Sales & Support

Windows Updates are meant to keep your system secure, fast, and protected — but when they go wrong, they can cause headaches for everyday users and small businesses. At Twin Cities PC Repair, we’ve been seeing a noticeable rise in Windows update-related issues across the Twin Cities area, and this newsletter breaks down what’s happening, why it matters, and what you can do to avoid problems.

Why Windows Updates Break Things

While updates typically install smoothly, there are several reasons they can cause issues:

1. Compatibility Conflicts

Older software, outdated drivers, or unsupported hardware can conflict with new Windows patches. This can lead to programs not launching, printers disconnecting, or certain apps crashing.

2. Damaged Update Files

If your computer loses internet connection mid-update or the update file becomes corrupted, your system might get stuck in a loop, fail to boot, or repeatedly try (and fail) to reinstall.

3. Low Storage Space

Many updates require several gigabytes of free space. When a PC runs out of space during an update, the process may halt and cause Windows to fail to start correctly.

4. Background Software Interference

Antivirus software, startup utilities, and even certain RGB/overclocking tools can interrupt the update process without warning.

Common Windows Update Problems We Fix

Here are the issues we’re seeing most often in 2025:

Update freezes at a certain percentage
Blue screen (BSOD) errors after installing updates
Endless “Preparing Windows” or “Undoing Changes” loops
Printer or network settings breaking post-update
Apps refusing to launch after updates
Feature updates that fail over and over again

If you’re experiencing any of these, don’t panic — these problems are fixable.

How Twin Cities PC Repair Can Help

We offer quick and affordable solutions for all types of update-related issues:

✔ Update Repair & Rollback

We fix corrupted updates, resolve stuck installations, and roll back faulty patches safely.

✔ System Restoration

If Windows won’t boot after an update, we can restore your system without losing data.

✔ Driver & Hardware Optimization

We make sure your device drivers, hardware components, and software are fully compatible.

✔ Performance Cleanup

After resolving update problems, we tune up your PC so it runs smoother and faster.

✔ Preventative Maintenance

We set up your PC to update safely with minimized risk of future failures.

Pro Tips for Safer Windows Updates

Want to avoid headaches? Here are some simple tips:

Restart your PC before beginning an update
Ensure you have at least 20GB of free storage
Keep drivers updated (especially graphics and printers)
Avoid shutting down the PC during installation
If you rely on your computer daily, delay major feature updates for 1–2 weeks

Having Update Problems? We’re Here to Help.

Whether your PC is stuck on an update, running slow afterward, or refusing to boot, Twin Cities PC Repair can get you back up and running quickly.

📍 Serving the entire Twin Cities
🛠 Residential Sales & Support
🌐 https://twincitiespcrepair.com

Click here to create a ticket by email!

Custom Built PCs in Minneapolis & St. Paul — Twin Cities PC Repair

Custom Built PCs in Minneapolis & St. Paul — Twin Cities PC Repair

If you’re looking for a custom-built PC in the Twin Cities, you’re in the right place. At Twin Cities PC Repair, we build high-performance computers designed specifically for gaming, video editing, streaming, business productivity, and everyday computing — all tailored to your needs and budget.

🔧 Why Choose a Custom PC from Twin Cities PC Repair?

• Faster performance than pre-built systems
• High-quality components selected for your exact workload
• Better thermal performance and airflow for longer lifespan
• No factory bloatware slowing you down
• Upgradable for the future
• Local support you can trust

We proudly serve customers throughout Minneapolis, St. Paul, and the surrounding Twin Cities area with expert PC building services and personal one-on-one guidance from start to finish.

🎮 Custom Gaming PCs in the Twin Cities

Whether you’re into competitive esports or immersive AAA titles, we build gaming PCs with high FPS, stunning graphics, and optimal cooling. Perfect for Fortnite, Call of Duty, GTA V, Cyberpunk 2077, and more.

💼 Business & Workstation PCs

Need a computer that works as hard as you do? Our creator workstations and business desktops handle:

• Video editing & graphic design
• CAD, 3D modeling, and engineering software
• Office productivity and remote work

We make sure your system is fast, stable, and reliable.

🖥 What’s Included With Our Custom PC Builds?

• Personalized build consultation
• Expert assembly & cable management
• Windows installation + essential software setup
• Full hardware diagnostics & stress testing
• Warranty + local support

Ready to Build Your Dream Computer?

Local. Friendly. Professional.
Email helpdesk@pcgoodguys.com to schedule your free consultation

Why Your Computer Is Slowing Down?

Twin Cities PC Repair – Weekly Newsletter

Why Your Computer Is Slowing Down (and How to Fix It Before It Gets Worse) – 11/24/2025

Whether you use your computer for running your business, online learning, gaming, or simply everyday browsing, one thing is universally frustrating: a slow, laggy machine. Over time, even powerful systems begin to lose their snap. In this week’s newsletter, we’re diving into one core topic that affects nearly every customer who walks through our doors:

The Hidden Reasons Your PC Slows Down — and What You Can Do About Each One

A slow computer rarely has a single cause. Instead, it’s usually a combination of software clutter, aging components, and missed maintenance. Here are the most common issues we diagnose every week at Twin Cities PC Repair.

1. Too Many Startup Programs

Most PCs have dozens of apps quietly running the moment you turn them on—slowing everything from boot time to basic performance. Many of these programs sneak in as “helpful assistants” but end up draining memory for no reason.

Fix: Disable unnecessary startup apps through Task Manager (Windows) or Login Items (Mac).
Better fix: We can run a full startup optimization to remove bloat safely and cleanly.

2. Outdated or Failing Hardware

Hard drives wear out, RAM becomes insufficient, and older processors struggle with modern software demands. If your PC is 4+ years old, hardware may be a major contributor.

Fix: Upgrading to an SSD or adding more RAM often produces instant improvements.
Best fix: Bring your device in for a hardware health check—we’ll test everything and recommend the most cost-effective upgrades.

3. Background Software You Don’t Even Know You Have

Hidden processes, unused apps, and even corrupted system services eat away at performance. This includes preinstalled “bloatware” and background update services.

Fix: Uninstall unused apps and run system cleanup tools.
Safer fix: We perform full system tuning without risking critical OS files.

4. Fragmented or Corrupted Storage

Traditional hard drives (HDDs) slow dramatically as data becomes fragmented. Even SSDs can develop performance issues when near capacity.

Fix: Free up space, defragment HDDs, and run disk health checks.
Professional fix: We scan drives for errors and optimize them safely—preventing data loss.

5. Malware & Unwanted Browser Extensions

This is more common than most people realize. Even “safe-looking” apps or extensions can track you, hijack browsing, or throttle performance.

Fix: Run a reputable antivirus scan and remove suspicious extensions.
Best fix: Let us perform a deep malware scan—not just surface-level cleaning.

6. Skipped System Updates

Updates aren’t just for new features—they patch security holes and improve performance. Ignoring them can lead to instability and slowdowns.

Fix: Enable automatic updates for Windows, macOS, drivers, and apps (especially browsers!).
Hands-off fix: We offer update management and routine tune-ups for businesses and home users.

Ready for a Faster, Healthier Computer?

A clean, optimized, malware-free system doesn’t just run better—it lasts longer and keeps your data safer. If your PC is starting to drag or you want to keep things running smoothly, book your drop-off appointment HERE.

Twin Cities PC Repair
“Residential Sales & Support”
Fast | Local | Trusted

Mac Malware in 2025: The Biggest Threats Targeting Apple Users Today

Mac Malware in 2025: The Biggest Threats Targeting Apple Users Today – 11/21/2025

For years, Apple users have believed their Macs were “safer” than Windows systems — but that era is over. As macOS devices dominate creative industries, businesses, and the remote-work landscape, cybercriminals now see Macs as a prime target. From stealthy spyware to advanced ransomware, Mac-specific threats have grown in both sophistication and frequency.

Below is an up-to-date look at the real risks facing Mac users in 2025 — and what you can do to stay protected.

The Myth of ‘Macs Don’t Get Malware’ Is Gone

Hackers follow opportunity. As more professionals and businesses adopt macOS devices, attackers are building threats specifically designed to bypass Apple’s built-in protections, including:

Ransomware created exclusively for macOS
Browser-based credential stealers
Trojanized app installers
Remote-access backdoors and spyware
Cryptominers hidden in pirated apps and fake utilities

The biggest danger? Many Mac users still think they’re “immune,” which makes them far easier to compromise.

Why Mac Malware Is Increasing in 2025

1. More Macs in the Workplace

Businesses have embraced Apple hardware, which increases the potential payoff for attackers. Threat groups know Mac users often store high-value data such as client files, credentials, and business communications.

2. Hackers Are Becoming More Strategic

Apple’s built-in defenses — Gatekeeper, XProtect, SIP, notarization — force attackers to develop more advanced, stealth-capable threats. Today’s Mac malware is smarter and harder to detect.

3. Surge in Supply-Chain Attacks

Instead of attacking users directly, cybercriminals now compromise:

Trusted developers
Browser extension authors
Software update processes
Third-party tools

When users install the infected software, the attacker already has a foothold.

4. Fewer Mac Users Install Security Software

Compared to Windows users, Mac owners often rely solely on Apple’s default protections. Attackers exploit this false sense of security.

The Most Common Mac Threats in 2025

1. Adware & Browser Hijackers

Still the most widespread category, modern Mac adware:

Injects pop-ups
Redirects searches
Collects browsing data

Most spread through free tools and fake “system optimizers.”

2. Remote-Access Trojans (RATs)

These allow criminals to spy on users or steal sensitive information. They often run quietly in the background, capturing:

Keystrokes
Passwords
Screenshots
Web activity

3. macOS-Specific Ransomware

While not as common as Windows variants, the rise of Mac-targeted ransomware shows attackers are investing heavily in Apple devices.

4. Cryptominers

Hidden in cracked software, these hijack your CPU/GPU to mine cryptocurrency. Symptoms include:

Overheating
Rapid battery drain
Sudden slowdowns

5. Zero-Day Exploits

New vulnerabilities in macOS appear every year. Criminal groups often race to weaponize them before Apple releases patches.

How to Keep Your Mac Safe in 2025

1. Always Update macOS and Apps

Patching vulnerabilities closes the door before attackers can use them.

2. Only Download Software From Trusted Sources

Avoid:

Unofficial app websites
“Cracked” installers
Suspicious browser extensions

3. Use a Trusted Mac Security Suite

A modern security tool gives you:

Real-time protection
Anti-ransomware monitoring
Malicious website blocking

4. Check for Suspicious Login Items

Hidden startup apps are a common persistence trick for malware.

5. Turn on FileVault

Encrypt your data to keep it safe if your Mac is lost or stolen.

6. Stay Alert for Phishing Emails

macOS users are now frequently targeted with fake:

Apple login prompts
iCloud alerts
Delivery notifications
Tax messages

Always verify before clicking.

Final Thoughts: macOS Security Is More Important Than Ever

Macs are powerful, reliable, and secure — but they’re no longer ignored by attackers. As Apple’s market share grows, so does the incentive for cybercriminals to develop macOS-specific malware.

With the right awareness and security practices, you can stay ahead of emerging threats and keep your data safe in 2025 and beyond.

If you have any questions or concerns pertaining to your Mac device, please visit my Contact page.

Why Every Small Business Needs Proactive Computer Maintenance in 2025

Why Every Small Business Needs Proactive Computer Maintenance in 2025 – 11/19/2025

In today’s fast-paced digital world, technology is the backbone of small businesses. From managing customer data to processing online payments, nearly every part of a business depends on reliable computer systems. At Twin Cities PC Repair, we see firsthand how a single computer issue can disrupt daily operations, slow productivity, or even put sensitive data at risk. That’s why proactive computer maintenance has become one of the most essential strategies for business longevity in 2025.

The Rise of Hidden Threats

Cyberthreats have evolved drastically over the last few years. Gone are the days when viruses were the biggest concern. Today, small businesses face:

Ransomware attacks
Phishing attempts
Zero-day vulnerabilities
Hardware-based malware
AI-driven social engineering

Many attacks don’t happen in an instant—they quietly infiltrate systems and wait. Businesses often don’t realize something is wrong until data goes missing, systems crash, or strange network activity appears. Regular maintenance, updates, and monitoring can catch these issues before they become costly problems.

Performance Decline Is Often Preventable

A slow or unreliable computer is more than an annoyance; it’s a productivity killer. Employees lose hours every week to:

Long boot times
Freezing applications
Sluggish internet performance
Random reboots
Overheating systems

With proactive maintenance—cleanups, system optimizations, thermal management, driver updates, and software health checks—businesses keep their entire workflow running smoothly. At Twin Cities PC Repair, we often restore systems to “like-new” performance simply through deep-level tune-ups that aren’t accessible through basic user settings.

Reduce Repair Costs and Increase Lifespan

Most major hardware failures show warning signs long before they occur. For example:

Hard drives report failing sectors
Fans begin making subtle noises
Power supplies fluctuate
Thermal paste dries out
RAM produces intermittent errors

Catching these early saves businesses from catastrophic downtime and expensive replacements. With proactive care, you maximize your investment and extend the life of every workstation, laptop, or server.

Employee Productivity and Security Training

Not all threats or system issues are technical. Employee mistakes remain one of the biggest risks—whether it’s clicking a suspicious email link, using weak passwords, or installing unverified software.

As part of a proactive plan, Twin Cities PC Repair provides ongoing education, password security guidance, and recommendations for safe digital behavior. Training your team is just as important as securing your machines.

Remote Work Requires Stronger IT Support

With more remote employees in 2025, businesses must manage distributed systems. Proactive maintenance ensures:

Secure VPN access
Proper firewall configurations
Regular patching
Encrypted communication
Remote monitoring and troubleshooting

Whether on-site or working from home, your team stays protected and productive.

The Bottom Line

Proactive computer maintenance isn’t a luxury—it’s a strategic advantage. Small businesses that invest in ongoing system health avoid downtime, reduce long-term costs, strengthen security, and empower employees to do their best work.

At Twin Cities PC Repair, we offer tailored maintenance plans for businesses of all sizes. Whether you need monthly checkups or full-service monitoring, we can help you stay ahead of issues before they impact your workflow.

Consider booking your free consultation today! Visit my contact page to send me a message…

Honoring Veterans + This Week’s PC Tips, Fixes & Deals

Honoring Veterans + This Week’s PC Tips, Fixes & Deals
Twin Cities PC Repair — Weekly Newsletter

Residential Sales & Support

Veterans Day Message

To all who have served—thank you. Your courage and sacrifice protect the freedoms we enjoy every day. As a small gesture of appreciation, veterans and active-duty service members can take 10% off labor through November. Just mention “Veterans Day” at check-in and show your military ID to the receptionist.

What we’re seeing in the shop this week

Slow/“spinning wheel” Windows PCs: Usually fixed by removing startup bloat and checking drive health. If your computer takes more than 90 seconds to boot, it’s time for a tune-up.
Cracked laptop screens & loose hinges: We can special-order parts with fast turnaround.
Wi-Fi range issues at home: Mesh systems and correct router placement do wonders—ask us for a quick plan tailored to your floor layout.
Data rescue from failing drives: If your drive is clicking or disappearing, power it down and bring it in—every hour of use can make recovery harder.

60-second Tech Tip: The 3-2-1 Backup

Keep 3 copies of your important files on 2 different types of storage, with 1 copy off-site (cloud counts).

Easiest path: an external SSD for local copies + a reputable cloud backup that runs automatically.
Once set up, test a restore of one file so you know it works.

Scam/Phishing Alert (Pass it on!)

If a pop-up or caller claims to be Microsoft/Apple and asks for remote access or gift cards, it’s a scam. Close the window, don’t call the number, and give us a shout—we’ll remove the malware and secure your browser.

This Week’s Specials

Just mention the special you are interested in!

PC Tune-Up & Malware Cleanup: $127.50 (regular $170)
Laptop Battery Replacement: 10% off parts and labor
Home Wi-Fi Optimization Visit: $20 off with newsletter mention

Veterans & active duty: 10% off labor through November.

Quick How-To: Speed up startup

Press Ctrl+Shift+Esc → Startup apps tab.
Disable anything you don’t recognize or don’t need at boot (you can re-enable later).
Restart and time your boot—under a minute is the goal.

Need a new machine? We’ll match you to the right one.

Tell us your budget and what you do (web, Office, photos, gaming, bookkeeping). We’ll recommend a system that’s fast today and stays fast for years, then migrate your files/settings so you’re ready on day one.

Book a visit / Get help fast

Drop-off: Book online or walk-ins are welcome during business hours
Remote support: Most software fixes handled same-day

Email: helpdesk@pcgoodguys.com
Address: 7900 International Dr., Suite 300, Bloomington, MN 55425
Hours: Monday-Friday 9:00 AM-5:00 PM

Thanks for trusting Twin Cities PC Repair — Residential Sales & Support.
See you next week, and to our veterans: we’re grateful for you—today and every day.

Windows 10 End-of-Life and What It Means for Your PC

🖥️ Twin Cities PC Repair Weekly Newsletter

October/November 2025 Edition

Hello from Twin Cities PC Repair! We hope you’re doing well. This week, we’re diving into a hot topic affecting many of our customers: Windows 10 End-of-Life and What It Means for Your PC.

What’s Going On?

Microsoft officially ended support for Windows 10 on October 14, 2025. (Windows Central)
That means no more security updates, no technical support, and increased risk if you continue to use Windows 10 past that date without taking precautions.

It’s not just a software issue — many users are upgrading hardware too, driving a surge in PC shipments. (IT Pro)

If you’re one of the many who still has a PC running Windows 10, here’s what you need to know (and what we can help you with).

Why This Matters for You

Security risks increase as vulnerabilities won’t be patched.
Software compatibility issues may crop up as developers target newer OS versions.
Hardware upgrades may become more appealing — whether it’s moving to a newer device or consolidating repairs.
If you’re thinking of reselling, recycling, or passing your PC on, you’ll want to securely erase data. (Windows Central)

In short — continuing to use Windows 10 “as is” is increasingly risky. But you have options.

What You Can Do About It

Here’s a checklist of steps you can take now or in the coming months:

Step	What to Do	Why It Helps
Upgrade to Windows 11	Move to a supported OS before your software or hardware runs into issues.	You’ll continue to receive security updates and support.
Backup Your Data	Make sure all your important files are backed up — external drive or cloud.	Prevent data loss if you change OS or device.
Securely Wipe Old Devices	If you’re retiring a Windows 10 PC, wipe drives using certified tools. (Windows Central)	Protect personal data from recovery by others.
Consider Hardware Upgrades or Replacements	Older machines may struggle with Windows 11 or modern workloads.	A newer or upgraded machine may run more reliably and for longer.
Audit Software Compatibility	Check whether the apps you use daily will work under Windows 11 (or newer).	Prevent surprises after getting your upgrade.
Consult a Professional	If you’re unsure whether your PC is capable of upgrading, or you want to migrate smoothly.	We can help assess your machine, migrate data, and perform the OS upgrade safely.

How Twin Cities PC Repair Can Help

At Twin Cities PC Repair, we’re ready to support you through the transition. Our services include:

PC evaluation to see whether your device is upgradeable or whether a replacement makes more sense
Data backup and migration to Windows 11
Secure data wiping & disposal of old devices
Hardware upgrades (RAM, SSD, etc.) to bring aging PCs up to speed
Clean & tune-up services to ensure optimal performance post-upgrade

If you’d like us to look at your machine and recommend a path forward (upgrade vs. replace), just reach out. We’re happy to provide a free estimate.

Other Maintenance Tips While You’re At It

While you tackle the OS upgrade, it’s a good time to refresh your regular PC maintenance routine:

Clean physical dust from vents and fans every 3–6 months to avoid overheating. (HP)
Run weekly malware scans and make sure antivirus is up-to-date. (ComputerCity)
Review startup programs and disable unnecessary ones for faster boot and responsiveness. (ComputerCity)
Keep at least ~15 % of your main drive free to allow headroom for updates and virtual memory. (NERDBOT)

These small steps help extend your PC’s lifespan and reduce unexpected issues.

Call to Action

If you’re ready to upgrade, or you’re just not sure what your best next step is, contact us for a free consultation.
I’ll evaluate your hardware, help with the upgrade path, and get you running safely on a supported OS.

Thanks for reading, and stay tuned for next week’s tips & tech updates.

Happy computing,
Patrick at Twin Cities PC Repair

Cybersecurity Made Simple

🛡️ Cybersecurity Made Simple: 5 Everyday Habits to Keep Hackers Out

By Patrick Jensen, Owner of Twin Cities PC Repair

October is Cybersecurity Awareness Month, and I want to take a moment to talk about something that affects all of us — keeping your computer and personal information safe online.
You don’t have to be a large company to be a target. In fact, small businesses and everyday users are often the easiest ones for hackers to exploit. But here’s the good news — a few simple habits can make all the difference.

I’ve worked on countless computers that were infected with ransomware, malware, or phishing scams, and in most cases, these problems could have been prevented with a few small changes. So here are five cybersecurity habits I recommend to every customer.

1. Keep Your Software and Operating System Updated

I know those update reminders can be annoying — but they’re there for a reason. Updates often fix security holes that hackers love to take advantage of.
If your computer is still running an older version of Windows, it may already be missing key protections. I can help you check your system to make sure it’s fully updated and running as securely as possible.

2. Use Strong, Unique Passwords (and a Password Manager)

One of the most common security mistakes I see is using the same password for multiple accounts. If one site gets hacked, cybercriminals can access everything.
That’s why I always recommend using a password manager like Bitwarden, Dashlane, or 1Password. They generate and safely store complex passwords for you, so you don’t have to remember them all.

3. Turn On Two-Factor Authentication (2FA)

Even if your password gets stolen, two-factor authentication can stop hackers in their tracks. It adds a second layer of protection — usually a code sent to your phone or generated by an app.
Most major sites now support 2FA, and it only takes a minute to set up. It’s one of the easiest and most effective ways to protect yourself.

4. Watch Out for Phishing Scams

Phishing emails are getting more realistic all the time. They might look like they’re from your bank, a friend, or even a delivery company.
Always double-check the sender’s email address, and don’t click on links or open attachments unless you’re sure they’re legitimate. When in doubt, go directly to the company’s official website or give them a call.

5. Back Up Your Important Files

No matter how careful you are, there’s always a risk of malware or hardware failure. That’s why I tell every customer — always back up your data.
Use an external hard drive or a secure cloud backup service, and make it a habit to back up your files weekly. If something goes wrong, you’ll still have your important photos, documents, and work safely stored.

💬 Need Help Staying Secure?

If your computer has been acting strange, showing pop-ups, or running slower than usual, it might be infected with malware. I can run a full security checkup, remove any hidden threats, and make sure your system is locked down tight.

Cybersecurity doesn’t have to be complicated — it just takes a little consistency and awareness. And if you ever need help, I’m here for you.

—
Patrick Jensen
Owner, Twin Cities PC Repair
Serving the Twin Cities with honest, affordable computer service and support.

National Cybersecurity Alliance