Setting Your Scholar Up for Online Learning – Schools around the world have closed their doors during the COVID-19 crisis, students from kindergarten through graduate school are being asked to learn online. It’s a change for everyone, but having the right technology in place can help with the transition.
Your student may have been using the Microsoft Office suite of software at school. If you don’t have Microsoft Word, Excel, and PowerPoint at home, check if your school is providing licenses or free software.
If not, buying a subscription to the online Microsoft 365 package allows you to pay monthly or yearly, and it’s much more affordable than in the past. One month is about the cost of two cafe coffees.
Otherwise, your student may be able to get work done using Google’s suite of tools. Teachers may accept links to Google Docs, Sheets, or Slides. These free options are also useful when your student needs to work on a group project. People can collaborate online in real-time using the G-Suite software.
Teleconferencing with Teachers and Peers
Your student is likely to need to download teleconferencing software such as Zoom or Skype. Beware! Cyber-criminals take advantage of every opportunity. Noticing the increased demand for these services, they’ve set up bogus sites. Make sure that you are downloading from the legitimate sources: www.skype.com or www.zoom.us.
While we’re talking about teleconferencing, you might pass on these best practices:
Use headphones to limit audio distractions.
Join calls from a low-traffic setting with simple backgrounds.
Ask others at home to avoid downloading, streaming, or backing up while the student is live online.
Connect to the router with a network cable, or at least be as close to the wireless router as possible during the call.
Considering Cyber-security
In addition to setting up fake teleconferencing sites, cyber-criminals have other ways to exploit the situation.
Remind any students learning from home that they need to keep their username and password private. This is a lesson that never gets old.
Are you still using Windows 7 on a home computer? This popular operating system (OS) reached the end of its life in January 2020. Yes, it may still work, but it is no longer receiving security updates from Microsoft, and the bad guys know Windows 7 is vulnerable. Continuing to use this OS puts you at risk. Without new upgrades, you’re no longer protected from vulnerabilities or exploits.
You probably already know to avoid using public wireless networks. Although your students can’t go to a coffee shop or public library right now to get online, reminding students to secure their online activity is critical.
This is a good time to review your WiFi setup. Too many homeowners don’t change the default username and password on their routers. Big mistake. You should also:
hide your WiFi network from public view;
set your network up to encrypt transmissions;
update router software regularly.
A Focus on Learning
There’s one more thing parents and guardians might consider. At school, the computers prevent students from going to certain sites or downloading files, but you may not have the same blocking and filtering set up on your home devices. This can be addressed in settings.
If you have to share a computer, set up a student-specific user profile to:
prevent your student from getting distracted during learning;
limit exposure to malware and cyber-threats;
avoid them accessing any of your work files.
You may feel isolated during the coronavirus quarantine, but you’re not alone. Our tech experts can help you set up and secure your technology for work or school from home. Give us a call today at (651) 456-8655 or visit our Contact page.
Keep in Touch While Social Distancing – Quarantine doesn’t have to mean you’re on your own all the time. Sure, back in the days of the plague or pox, people were stuck. But now, we have technology to let us remain connected even while social distancing. Here’s a roundup of top options for fun with family and friends.
You can’t have an actual party at your home right now, but a virtual house party could be fun.
The Houseparty app (houseparty.com) allows up to eight people to connect online in a video chat “room.” There’s no need to call people (like on FaceTime) – you get a notification when friends are online. Plus, you can switch between rooms easily. It’s like wandering from the kitchen into the backyard.
Zoom (zoom.us) is another app that lets you have a virtual get-together. Only the host needs to have a Zoom account, and the other participants follow the link to the video conference. Free meetings are capped at 40 minutes, though, for groups of three or more.
If your friends and family are on Google, you can bring up to 150 of them together in a Google Hangout (hangout.google.com). Long a go-to for international calling, Skype is another video chat option.
Social Distancing Chat
Maybe you want to catch up but really don’t need to see each other’s faces. Perhaps you don’t want to have to get dressed!
Take texting up a notch with Slack (slack.com), which can keep clubs and teams together during quarantine. You can easily share files, instant message, share gifs, and also jump on a video call.
Discord (discordapp.com) is another app that combines text chat, voice chat, video chat, and more. A favorite already with gamers, Discord offers helpful templates to get started. People also use this app to live-stream art creation, read stories, play music together, and even host digital conventions.
Nextdoor (nextdoor.com) helps you connect with your neighbors. Did you see a coyote? Want to know when garbage pickup is coming this week? Hosting a virtual garage sale? This is social media specific to your ‘hood – and you don’t have to go out of doors to get caught up.
Movies with Friends
Another way to chill together online is by enjoying a movie or binge watching a TV series.
With Watch2Gether (watch2gether.com) you can create a room and invite friends and family to watch YouTube, Vimeo, Dailymotion, and SoundCloud. You could even use this app to replicate the group gym class experience. PopSugar, for instance, offers a wide range of free videos available on YouTube.
If you have a Netflix account and a Google Chrome browser, you can tune in together with Netflix Party (netflixparty.com). The app lets you chat back and forth while viewing. The best thing is that all party members are watching the video in sync. No one ruins that big moment by texting a response a few seconds early!
Other Great Options
Looking for more active virtual fun? With Rave (rave.io) you can host a virtual dance party. You can sync music videos from YouTube, Vimeo, Reddit, Google Drive, Dropbox, and Viki with friends in real-time, or create a playlist of songs, then text and video chat simultaneously.
If you’re wishing you could meet someone new, try Quarantine Together (quarantinetogether.com). This dating app starts out by asking you if you’ve washed your hands today. Then, it will match you with someone else for a text chat. After 20 minutes of texting, you’ll be sent a video chat URL.
Really, there’s no excuse for being a hermit during quarantine – unless you want to be, of course!
If you need help setting your devices up with any of these apps or the video or voice technology, our experts can help – remotely. Contact us today at (651) 456-8655 or visit our Contact page!
Steer Clear of Coronavirus Scams (4/9/2020) – With the world grappling with a health pandemic, scams are shocking. Regrettably, bad actors are everywhere, always looking for opportunities, and they’re seeing one in the Coronavirus. This article outlines what you need to watch out for and how to stay cyber safe.
The last thing you want to read right now is that there’s another threat out there – sorry, but it’s true. Cybercriminals take advantage of fear. They take timely concerns and use them to target victims. Using the anxiety and upheaval around Coronavirus is their mission.
So far, several Coronavirus-related attempts to cyber-scam people have been reported. There are examples of:
emails that appear to come from government health departments;
offering a tax refund to get people to click on malicious links;
memos to staff that appear to come from large employers;
COVID-19 test offerings from private companies;
fake websites promising to sell face masks or hand sanitizer;
soliciting donations to help fund a vaccine.
What to Watch Out For
Another concern is the number of bogus websites registered with names relating to COVID-19. The site can look legit but is set up to steal information or infect the victim’s computer with malware.
You may get an email promising the attached information offers Coronavirus safety measures, or information shared by the World Health Organization (WHO) if you click on the link, or a similar email pretending to be from a reputable news source, such as the Wall Street Journal (WSJ).
In another example, an email impersonating a healthcare company’s IT team asked people to register for a seminar “about this deadly virus.” Anyone who didn’t question why IT was organizing the meeting clicked to register. By filling out the form, they gave their details to hackers.
What to Do
Be cautious. It’s understandable that you’re anxious, but don’t let that stop you from taking cyber precautions. You should still:
be wary of anything that tries to play on your emotions and urges immediate action;
question where emails are coming from – remain vigilant even if the communication appears to come from a reliable source;
hover over links before clicking them to see where they will take you – for example, in the WSJ example, the Web address was for the “worldstreetjournal”;
avoid downloading anything you didn’t ask for;
doubt any deals that sound too good to be true (“a mask that stops the virus 99.7% of the time!”);
ignore any communications requesting your personal information;
don’t be suckered by fraudulent pleas for charity.
Global health organizations generally do not send out emails with advice. Instead, navigate directly to that reputable health institution for real news.
If you’re still not sure about the validity of the communication, check it out. Do so by calling or using another medium to get in touch with the “source” of the received message.
While there is not yet a vaccine for COVID-19, you can put anti-virus protection on your computer. Also, make sure that you’ve applied all available security updates to keep your software safe.
We hope you’ll take care and stay healthy both physically and online in these tough times.
Need help installing security software and keeping your technology safe? Our cyber-security experts can give your home a tech immunization. Contact us today at (651) 456-8655 or visit our Contact page!
Requesting Service During Minnesota’s COVID-19 Shelter-in-Place Order – Minnesota Governor, Tim Walz, has ordered Minnesotans to stay home except for essential needs during the period of March 27th – April 10th. Department of Homeland Security CISA has classified IT Support Providers as Essential Critical Infrastructure Workers.
During this unprecedented time, your home PC is considered an essential tool. Many are using their home PCs to work from home, for child education, home banking, shopping, paying bills, etc. That being said, Twin Cities PC Repair will remain open to serve our clients in the event you have issues with your PC..
For more information on Essential Critical Infrastructure Workforce, visit the DHS HERE.
Due to limited secretarial staffing at our offices, If you require sales or support, we are asking our clients to do one of the following prior to visiting our offices:.
1.) Call our office at (651) 456-8655 to arrange a pick up, drop off or remote support session.
Thank you for your business and the opportunity to serve you. I wanted to personally share an update on our efforts to help keep our operations up and running during the Coronavirus (COVID-19).
Twin Cities PC Repair is closely monitoring the latest reports from the Centers for Disease Control (CDC) and the World Health Organization (WHO) and we are taking a number of precautionary measures for the health and safety of our customers and associates. Our goal is to do everything we can to help you keep your computers up and running and people safe during this unprecedented and evolving situation.
We are taking extra precautions to maintain a clean & safe work environment. This includes the wearing of protective gloves as well as thoroughly disinfecting your device before and after we work on it.
We are continuously disinfecting all tools, equipment and work surfaces within our offices.
We have implemented a ticket workflow triage process to determine if a device can be diagnosed and repaired via our secure remote access tools. This could potentially prevent a trip to our office.
All residential onsite visits will be evaluated on a case by case basis before they are scheduled. We reserve the right to halt onsite service calls until the pandemic is under control.
As for now, it’s business as usual until further notice. We certainly don’t want to prevent you from visiting our office. We believe that by following the recommendations of the CDC and our medical professionals, we can all work together to prevent the spread of the Coronavirus (COVID-19). Please take precaution, practice extra personal hygiene measures, and be safe out there.
This crisis is demonstrating that online capabilities are more critical than ever – and so is the high level of support you’ve come to expect from us. If you have any questions or concerns pertaining to our COVID-19 precautionary measures, please don’t hesitate to call (651) 456-8655 or visit our Contact page.
Sincerely,
Patrick Jensen
Owner/Technician
Twin Cities PC Repair
860 Blue Gentian Rd.
Suite 200
Eagan, MN 55121 www.twincitiespcrepair.com
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