The holidays are busy. We’re trying to get work done to have some fun, and we’re hosting family and friends. Plus, parents that have the holiday Elf tradition must remember to move the doll every night. It’s a lot, and it can make us more likely to fall for scams that can lead to data theft.
Hackers like to take the path of least resistance. Why work harder than they have to for their ill-gotten gains? Instead, they’ll use social engineering to get you to give them your data or download their malware. Look out for these top holiday scams.
Parcel delivery scams
More people are expecting packages this time of year. Bad actors take advantage of this with what’s called a smishing scam. It’s a particular type of scam using text/SMS messaging. You get a message from a known service telling you a delivery needs rescheduling, or that there’s an outstanding fee that needs to be paid.
Recipients, who are already expecting a package, are quick to fall for the request. Clicking on the message link, they enter personal information or download malicious software.
Tip: Go to the source of the package you’re expecting and see what they’re saying about your package delivery.
E-card scams
Another common holiday season scam takes advantage of our enthusiasm for money. Scammers send e-cards to your email. When you click on the link, you’ll download a virus or other malware (e.g. ransomware).
Tip: Check the credibility of any e-card sender before downloading the “gift.”
Christmas hamper scams
Everyone wants to be a winner, but don’t fall for the scammer calling or emailing to say you’ve won a Christmas hamper. They’ll claim to be from a legit organization and have some of your personal information already. That helps them make it all seem genuine. Then, they’ll ask for you to provide more personal details to collect your prize or gift.
They may ask only for your full name, address, and phone number (if the request was emailed). They’ll be collecting this information for a more focused attack in the future.
Tip: Use strong passwords and be careful about what personal details you put on social media.
Fake websites
Many people shop sites that are unfamiliar to them at this time of year. Grandparents (even parents) know nothing about that latest trendy shop! Bad actors will set up fake sites offering gifts and services. They’re looking to get your personal details and money.
Tip: Prefer secure website addresses starting with “https” and displaying a locked padlock.
Shopping scams
Every season has its in-demand items. Scammers take advantage of this and set up ads for amazing deals on those items. Desperate to get this year’s toy for your toddler, you might be hooked. Or they’ll ensure people click on their ads by offering ridiculous deals. If you do get the item purchased via these ads, it’s likely to be a sub-par counterfeit.
Tip: Shop with retailers you know and trust.
Bank scams
This scam operates year-round, but bad actors have an edge in the holiday season when people spend more. Fraudsters typically call, text, or email as your bank having noticed suspicious activity. They get you feeling anxious and then urge you to take action (e.g. click a link or share personal details) to address the issue.
Tip: Remember that banks never use unsolicited calls to ask for personal details, pressure you to give information, or tell you to move your money to a safe account.
The tips shared throughout this article will help. At the same time, setting up password managers and antivirus software can also be useful. We can help you secure your online activity year-round. Contact us today at (651) 456-8655 or visit our Contact page.
Christmas time is back with us again. The latest devices and gadgets are hitting store shelves just in time to keep up with the rush. Magazines, television, and the web are brimming with advertisements and reviews of the latest tech your money can buy.
Before you rush out to buy the gadgets you’ve been waiting all year for, consider a few important questions before parting with your hard-earned cash.
Does This Technology Do What I need?
First, you must ask what problem you are trying to solve with a new piece of tech. The most important thing to consider is how adopting your new device will improve on what you had before.
In some cases, a sleek new gadget or device for fun is good too.
When you’ve answered this question, you should consider whether there is other tech or competing devices out there that can perform even better.
Should I Become an Early Adopter?
Early adopters are people that anticipate the release of new tech, wait in line on release day, and pride themselves on having the latest gadgets to hit the shelves. If you recognize yourself in this description you are likely to snap up the latest devices the day they are released. This eager anticipation, however, is not always the way to get the best deals or the best gadgets.
Companies often rely on new product hype to give sales an early boost. Waiting for the marketing and hype to subside, even a little, can save you a lot of money.
After initial sales fall, companies often mark down their prices to keep their devices attractive and sales high. When newer, faster, sleeker devices hit the market, companies cut prices to maintain strong sales figures. For the budget smart consumer this is an opportunity for a bargain. A device good enough to buy on launch day is well worth waiting for.
Have I checked The Reviews?
We are fortunate enough to have access to seemingly unlimited amounts of information at our fingertips. Often weeks before a product is released, reviews are available across the web.
One of the best things you can do when considering a new device, particularly a high-cost purchase, is to watch and read a wide variety of product reviews. It pays to be cautious of reviews that are particularly glowing, or too downbeat. Keep an eye out for middle of the road reviews that fairly weigh the pros and cons of each device.
Have I Found the Best Deal?
There are many ways to keep an eye out to make sure you get the best deal on your device. If you can, monitor prices over time to see how they rise and fall to find the best time to purchase.
When purchasing online, many sites include a box to add a coupon code when you are ready to buy. It sometimes pays to jump over to Google and search the website name and ‘coupon’ or ‘voucher’ to find out if there are any good deals on.
A quick search can save you as much as 10, 15, or 20 per cent on some purchases. Sometimes companies send out offers to appeal to groups they want to market to. A companies Facebook page may get different offers or vouchers than its Twitter followers or newsletter for example.
It can pay to search around for offers and vouchers to get money off before you checkout. Five minutes work can save huge amounts of cash.
Purchase in Confidence
If you have asked yourself these questions, done all your research, and found the answers you’re looking for then you may well be ready to buy.
You can do so with the confidence that you’ve done all your homework and you’re getting the best deal and gadget for your money.
Christmas is right around the corner! For gift-giving questions or pricing, give us a call today at (651) 456-8655 or visit our Contact page.
Stay Safe Shopping Online This Holiday Season – 11/10/22
Retail research tells us that over 75% of people are shopping online each month, and, with the holiday season upon us, you’re likely to be one of them. But don’t let the appeal of convenience distract you from the need to stay safe when shopping online.
The number of digital buyers is steadily climbing. In 2020, according to Statista, more than two billion people purchased goods or services online. During the same year, e-retail sales surpassed $4.2 trillion U.S. dollars worldwide.
Retailers are embracing the change in consumer behavior. But, do you know who else is taking advantage? Cybercrooks. Before you buy, consider these strategies to stay safe.
#1 Question that great deal
If a deal looks “too good to be true,” it probably is. You’re not going to get a new Apple laptop for $29.99, or the latest Beats headphones or Xbox gaming console for under $20. Anyone offering you that price is trying to lure you to their site to enter your payment details, so don’t be surprised when your product never arrives!
#2 Review seller feedback
While scrolling social media you see adverts for perfect gifts for someone on your list. And it’s so easy to click the link and buy! Still, before purchasing, take the time to research the seller.
Read the feedback from other buyers on independent sources. It adds only a few moments to check sites such as Trustpilot and Google My Business.
#3 Research the business domain
Think about it: who are you more likely to trust with your sensitive data? Someone who has been in business 10 years or someone who set up shop 10 days ago? Quickly check how long a business website has been around. Enter the URL into the Internet Corporation for Assigned Names and Numbers’ lookup tool [https://lookup.icann.org].
#4 Watch out for email scams
Before clicking on any offer links in emails, check the URL. You can hover over the link before actually redirecting there and check the target. Double-check that the address is to the site you’re expecting.
Also, slow down and be sure that the address doesn’t have any typos or atypical endings. You don’t want to confuse www.nike.com with www.n1ke.co and end up a victim of identity theft instead of the proud owner of the latest Air Max.
#5 Check payment site security
There are several ways to verify the security of a payment site. These include:
verifying that the site uses an SSL certificate – it will start with “https” instead of “http”;
checking for a physical address and phone number – call the contact number to confirm it is not fake;
reviewing the Terms and Conditions and Return and Privacy policies – any reputable brand has these!
#6 Pay with Online Payments
When you do decide to buy, prefer to pay using PayPal or another online payment tool. You won’t be giving the seller your credit card details. If you can’t take this approach, use a credit card from a credit account rather than debit. You will have more protection this way. You can start a chargeback through your credit card company when the item isn’t as advertised and the seller’s customer service doesn’t help.
Before online shopping, at any time of the year, update your operating system, and keep your anti-virus software current, too.
Our IT experts are here to help you keep your technology safe and secure year-round. Contact us today at (651) 456-8655 or visit our Contact page.
Do you remember Pong? Or Galaga? Games such as these are now the stuff of old-school arcades. The graphics may have been a far cry from what you’ll see today, but there’s one advantage those games had: there were no cybersecurity worries when playing them. After all, they weren’t online like today’s gaming.
Online video gaming is meant to be fun. Yet, regrettably, there are risks once you connect to the internet. Your gaming account has value to cybercriminals. They might target your account to:
use your connected real-world money account to make in-game purchases;
steal virtual valuables which have real-world cash value;
trade your in-game items to their accounts;
sell your account to others;
scam others using your legitimate account.
These are not hypotheticals. One cybersecurity firm researching gaming found that the typical gamer has experienced an average of almost five cyberattacks. Worse, they didn’t detect it.
It doesn’t help that the games themselves make it easier for hackers. Take Fortnite. There are 100 players in one wave. Their usernames display right there on the screen when Scammer72 goes for the kill shot. In other games, bad actors might access usernames by going to the game’s high-score listings. Plus, this gives them an idea of who might have the most valuable account inventory.
Level up your gaming security
There are several steps you can take to game more safely. One is going to be familiar: use strong passwords. As with any of your online accounts, set up complex passwords or use a passphrase that’s difficult to hack.
Also, don’t reuse a password you’re using elsewhere. That amplifies the risk of account breach when another account’s credentials leak.
You can also enable multi-factor authentication. Many gaming platforms allow you to set up layers of protection. For instance, you would enter not only your username and password but also a code sent to your personal device or your email. This makes it more difficult for a hacker to get in. They need access to your physical technology or more than one of your accounts at once.
Finally, be wary of malware and phishing attempts. This could be an official-looking communication apparently from the game manufacturer or support. Or you might fall prey to a scammer via in-game messaging or chat. You might think it’s a user you know, but their account may be hacked. Or you make a new “friend” online who does not have good intentions. Keep best practices for any online activity in mind. Don’t click on links without first verifying the source.
We want you to be able to escape into video gaming for fun without worry. Ask our IT experts to review your security. We can check you’re not going to become the victim of a heist because you wanted to play Grand Theft Auto. Contact us today at (651) 724-4419 or visit our Contact page.
Signs You’ve Chosen a Good Computer Repair Business – 11/9/22
Maybe you have a computer issue that you’re trying to ignore, or you’re hoping your neighbor’s tech-savvy nephew can help you when he’s next in town. It would be easier if you had a computer repair business you could count on. Take the following as indicators you’ve found a good fix-it shop.
The first sign of a good computer repair shop? They can talk to you about your computer in a way that you understand. You want to work with IT experts, but you also want to know what they are actually doing. If you’re working with a tech guru who talks jargon, you may not feel as confident in the care you’re getting.
Also, look for a computer repair shop that offers a variety of services. Specializing is well and good, but it’s nice to have a single source of help that can address both your hardware and software issues. We recommend a store that can handle both areas.
It will also help if the store’s techs deal with viruses, data recovery, and physical damage. You don’t need to find one person who can do it all, although a good store will assemble a team that can cover all your concerns. They’ll recommend ways to prevent issues in the future, too.
It’s another good sign when the techs at your store suggest ways to save money. You might be on a budget and selecting your repair shop based on price, but they could always have a low consultation fee, then suggest many costly repairs. Look for a shop that offers free diagnostics and provides an estimate in advance. You can avoid spending money on fixes that don’t make financial sense.
A reputable computer repair shop will also offer a warranty on their work. When a business gives you a year warranty, they expect their services to last that long. Getting your computer “fixed” and then having a similar thing happen a month later hurts, especially when the repair shop wants to charge you again.
Choosing your computer repair partner
Reading customer testimonials is a good way to vet a potential repair business. You can find out a lot from online reviews. You can find out how techs talk computers, after-repair support, or pricing reliability. Check out our Google reviews HERE!!
You’ll also want to check the shop’s hours and locations. It may not be too helpful if they have one location that’s open only Tuesdays and Thursdays. Your convenience matters, especially when we’re talking about getting your tech back up and running again.
Ultimately, you want to find a computer repair shop you can rely on. It helps to look for depth of experience and a proven track record. Consider costs, as well as convenience, too. Our technicians are standing by to provide services you can trust. Contact us today at (651) 456-8655 or visit our Contact page.
Signs You’ve Chosen a Good Computer Repair Business – 11/9/22
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.AcceptNoPrivacy policy
Stay Safe Shopping Online This Holiday Season – 11/10/22
Recent Comments