Christmas time is back with us again. The latest devices and gadgets are hitting store shelves just in time to keep up with the rush. Magazines, television, and the web are brimming with advertisements and reviews of the latest tech your money can buy.
Before you rush out to buy the gadgets you’ve been waiting all year for, consider a few important questions before parting with your hard-earned cash.
Does This Technology Do What I need?
First, you must ask what problem you are trying to solve with a new piece of tech. The most important thing to consider is how adopting your new device will improve on what you had before.
In some cases, a sleek new gadget or device for fun is good too.
When you’ve answered this question, you should consider whether there is other tech or competing devices out there that can perform even better.
Should I Become an Early Adopter?
Early adopters are people that anticipate the release of new tech, wait in line on release day, and pride themselves on having the latest gadgets to hit the shelves. If you recognize yourself in this description you are likely to snap up the latest devices the day they are released. This eager anticipation, however, is not always the way to get the best deals or the best gadgets.
Companies often rely on new product hype to give sales an early boost. Waiting for the marketing and hype to subside, even a little, can save you a lot of money.
After initial sales fall, companies often mark down their prices to keep their devices attractive and sales high. When newer, faster, sleeker devices hit the market, companies cut prices to maintain strong sales figures. For the budget smart consumer this is an opportunity for a bargain. A device good enough to buy on launch day is well worth waiting for.
Have I checked The Reviews?
We are fortunate enough to have access to seemingly unlimited amounts of information at our fingertips. Often weeks before a product is released, reviews are available across the web.
One of the best things you can do when considering a new device, particularly a high-cost purchase, is to watch and read a wide variety of product reviews. It pays to be cautious of reviews that are particularly glowing, or too downbeat. Keep an eye out for middle of the road reviews that fairly weigh the pros and cons of each device.
Have I Found the Best Deal?
There are many ways to keep an eye out to make sure you get the best deal on your device. If you can, monitor prices over time to see how they rise and fall to find the best time to purchase.
When purchasing online, many sites include a box to add a coupon code when you are ready to buy. It sometimes pays to jump over to Google and search the website name and ‘coupon’ or ‘voucher’ to find out if there are any good deals on.
A quick search can save you as much as 10, 15, or 20 per cent on some purchases. Sometimes companies send out offers to appeal to groups they want to market to. A companies Facebook page may get different offers or vouchers than its Twitter followers or newsletter for example.
It can pay to search around for offers and vouchers to get money off before you checkout. Five minutes work can save huge amounts of cash.
Purchase in Confidence
If you have asked yourself these questions, done all your research, and found the answers you’re looking for then you may well be ready to buy.
You can do so with the confidence that you’ve done all your homework and you’re getting the best deal and gadget for your money.
Christmas is right around the corner! For gift-giving questions or pricing, give us a call today at (651) 456-8655 or visit our Contact page.
Stay Safe Shopping Online This Holiday Season – 11/10/22
Retail research tells us that over 75% of people are shopping online each month, and, with the holiday season upon us, you’re likely to be one of them. But don’t let the appeal of convenience distract you from the need to stay safe when shopping online.
The number of digital buyers is steadily climbing. In 2020, according to Statista, more than two billion people purchased goods or services online. During the same year, e-retail sales surpassed $4.2 trillion U.S. dollars worldwide.
Retailers are embracing the change in consumer behavior. But, do you know who else is taking advantage? Cybercrooks. Before you buy, consider these strategies to stay safe.
#1 Question that great deal
If a deal looks “too good to be true,” it probably is. You’re not going to get a new Apple laptop for $29.99, or the latest Beats headphones or Xbox gaming console for under $20. Anyone offering you that price is trying to lure you to their site to enter your payment details, so don’t be surprised when your product never arrives!
#2 Review seller feedback
While scrolling social media you see adverts for perfect gifts for someone on your list. And it’s so easy to click the link and buy! Still, before purchasing, take the time to research the seller.
Read the feedback from other buyers on independent sources. It adds only a few moments to check sites such as Trustpilot and Google My Business.
#3 Research the business domain
Think about it: who are you more likely to trust with your sensitive data? Someone who has been in business 10 years or someone who set up shop 10 days ago? Quickly check how long a business website has been around. Enter the URL into the Internet Corporation for Assigned Names and Numbers’ lookup tool [https://lookup.icann.org].
#4 Watch out for email scams
Before clicking on any offer links in emails, check the URL. You can hover over the link before actually redirecting there and check the target. Double-check that the address is to the site you’re expecting.
Also, slow down and be sure that the address doesn’t have any typos or atypical endings. You don’t want to confuse www.nike.com with www.n1ke.co and end up a victim of identity theft instead of the proud owner of the latest Air Max.
#5 Check payment site security
There are several ways to verify the security of a payment site. These include:
verifying that the site uses an SSL certificate – it will start with “https” instead of “http”;
checking for a physical address and phone number – call the contact number to confirm it is not fake;
reviewing the Terms and Conditions and Return and Privacy policies – any reputable brand has these!
#6 Pay with Online Payments
When you do decide to buy, prefer to pay using PayPal or another online payment tool. You won’t be giving the seller your credit card details. If you can’t take this approach, use a credit card from a credit account rather than debit. You will have more protection this way. You can start a chargeback through your credit card company when the item isn’t as advertised and the seller’s customer service doesn’t help.
Before online shopping, at any time of the year, update your operating system, and keep your anti-virus software current, too.
Our IT experts are here to help you keep your technology safe and secure year-round. Contact us today at (651) 456-8655 or visit our Contact page.
Do you remember Pong? Or Galaga? Games such as these are now the stuff of old-school arcades. The graphics may have been a far cry from what you’ll see today, but there’s one advantage those games had: there were no cybersecurity worries when playing them. After all, they weren’t online like today’s gaming.
Online video gaming is meant to be fun. Yet, regrettably, there are risks once you connect to the internet. Your gaming account has value to cybercriminals. They might target your account to:
use your connected real-world money account to make in-game purchases;
steal virtual valuables which have real-world cash value;
trade your in-game items to their accounts;
sell your account to others;
scam others using your legitimate account.
These are not hypotheticals. One cybersecurity firm researching gaming found that the typical gamer has experienced an average of almost five cyberattacks. Worse, they didn’t detect it.
It doesn’t help that the games themselves make it easier for hackers. Take Fortnite. There are 100 players in one wave. Their usernames display right there on the screen when Scammer72 goes for the kill shot. In other games, bad actors might access usernames by going to the game’s high-score listings. Plus, this gives them an idea of who might have the most valuable account inventory.
Level up your gaming security
There are several steps you can take to game more safely. One is going to be familiar: use strong passwords. As with any of your online accounts, set up complex passwords or use a passphrase that’s difficult to hack.
Also, don’t reuse a password you’re using elsewhere. That amplifies the risk of account breach when another account’s credentials leak.
You can also enable multi-factor authentication. Many gaming platforms allow you to set up layers of protection. For instance, you would enter not only your username and password but also a code sent to your personal device or your email. This makes it more difficult for a hacker to get in. They need access to your physical technology or more than one of your accounts at once.
Finally, be wary of malware and phishing attempts. This could be an official-looking communication apparently from the game manufacturer or support. Or you might fall prey to a scammer via in-game messaging or chat. You might think it’s a user you know, but their account may be hacked. Or you make a new “friend” online who does not have good intentions. Keep best practices for any online activity in mind. Don’t click on links without first verifying the source.
We want you to be able to escape into video gaming for fun without worry. Ask our IT experts to review your security. We can check you’re not going to become the victim of a heist because you wanted to play Grand Theft Auto. Contact us today at (651) 724-4419 or visit our Contact page.
Signs You’ve Chosen a Good Computer Repair Business – 11/9/22
Maybe you have a computer issue that you’re trying to ignore, or you’re hoping your neighbor’s tech-savvy nephew can help you when he’s next in town. It would be easier if you had a computer repair business you could count on. Take the following as indicators you’ve found a good fix-it shop.
The first sign of a good computer repair shop? They can talk to you about your computer in a way that you understand. You want to work with IT experts, but you also want to know what they are actually doing. If you’re working with a tech guru who talks jargon, you may not feel as confident in the care you’re getting.
Also, look for a computer repair shop that offers a variety of services. Specializing is well and good, but it’s nice to have a single source of help that can address both your hardware and software issues. We recommend a store that can handle both areas.
It will also help if the store’s techs deal with viruses, data recovery, and physical damage. You don’t need to find one person who can do it all, although a good store will assemble a team that can cover all your concerns. They’ll recommend ways to prevent issues in the future, too.
It’s another good sign when the techs at your store suggest ways to save money. You might be on a budget and selecting your repair shop based on price, but they could always have a low consultation fee, then suggest many costly repairs. Look for a shop that offers free diagnostics and provides an estimate in advance. You can avoid spending money on fixes that don’t make financial sense.
A reputable computer repair shop will also offer a warranty on their work. When a business gives you a year warranty, they expect their services to last that long. Getting your computer “fixed” and then having a similar thing happen a month later hurts, especially when the repair shop wants to charge you again.
Choosing your computer repair partner
Reading customer testimonials is a good way to vet a potential repair business. You can find out a lot from online reviews. You can find out how techs talk computers, after-repair support, or pricing reliability. Check out our Google reviews HERE!!
You’ll also want to check the shop’s hours and locations. It may not be too helpful if they have one location that’s open only Tuesdays and Thursdays. Your convenience matters, especially when we’re talking about getting your tech back up and running again.
Ultimately, you want to find a computer repair shop you can rely on. It helps to look for depth of experience and a proven track record. Consider costs, as well as convenience, too. Our technicians are standing by to provide services you can trust. Contact us today at (651) 456-8655 or visit our Contact page.
Signs You’ve Chosen a Good Computer Repair Business – 11/9/22
April 2022 – Picking Your Home PC browser: Chrome vs. Edge
Selecting your home computer was challenging enough. Now, we’re asking you to decide on the right PC browser, too? When will the decisions end? At least we’re making the comparison easier. This article helps you decide if Google Chrome or Microsoft Edge works best for you.
It’s estimated that the average individual spends almost a third of their day online. That means you likely already have a go-to browser. It may be the one that was pre-loaded on your computer when you bought it or the same one you’re using on your mobile devices, but those aren’t the best reasons to select a browser. Keep reading to learn the key features of Google Chrome and Microsoft Edge.
Google Chrome vs. Microsoft Edge: The Basics
Google Chrome is today’s most popular browser worldwide. It has been around since 2008 when it was released to compete with Internet Explorer. At that time, Internet Explorer was the big-shot browser, but within a few years, Google had taken the title. Explorer was replaced with Edge, which Microsoft brought out with Windows 10 in 2015.
Chrome and Edge are available for Windows, macOS, Android, and iOS devices. They are both based on the open-source software, Chromium. Still, Edge has a long way to go before it will reign supreme. In July 2021, Chrome had the lead at 65.27% market share. Safari came in second at 18.34%, and Edge third at 3.4%.
The two are not dramatically different. After all, they are competitors, so any big gap is quickly filled. Still, there are differences. Let’s discuss those next.
User Interface
Both Chrome and Edge allow you to have multiple windows open at the same time. Edge allows you to switch your tabs from horizontal (like Chrome) to vertical. You can group tabs by choosing a name and color for related tabs on both. Your tabs will sync with your mobile devices, but where the tabs appear on the screen will be different in Edge or Chrome mobile.
You can also bookmark (Chrome) or favorite (Edge) your pages. Edge allows you to create Collections of favorites. You can send those to Microsoft Docs, Excel, OneDrive, or Pinterest. Meanwhile, Chrome has a similar feature, and its collections can be shared with other Google account users.
If you want to choose the look of your browser (e.g. a theme or Dark Mode), there’s more flexibility with Chrome. Edge allows you to make choices from 14 themes in its Appearance settings. Otherwise, you’ll have to go to the Microsoft Edge Store.
Both browsers offer private browsing. Your default search engine will depend on your browser choice, though: Chrome uses Google to search (surprise!), whereas Microsoft defaults to Bing.
One standout feature of Edge is its immersive reader. This allows you to look at a page as if you are reading it on an eBook. It’s part of the basic Edge browser tools, but you’d have to add it as an extension if you wanted this in Chrome.
Need for Speed
If performance is important, you’ll want to know that Edge runs faster. There are competing claims, but Avast found Edge runs faster than both Chrome and Firefox. Another source tested the resource consumption of both browsers, and Chrome used more random-access memory (RAM).
Chrome did have the lead on cross-device syncing for a while, but in 2021 Edge added features making it convenient to switch between devices. Note: Chrome sync devices by default, whereas you need to enable it manually in Edge.
Security
Security and privacy are another big areas to consider when picking your browser. Browsers are common malware targets. You’ll want a browser that provides you with security features. Both Chrome and Edge do help you out, but if security is your top priority, look at Firefox, Tor, or Brave instead.
Still, since we’re comparing Chrome and Edge, let’s talk about their security tools. Chrome allows you to send “do not track” requests to websites, but Edge allows you to be more selective. Users choose between three tracking-prevention levels and get a blocked tracker list.
Both browsers have built-in anti-malware and phishing protection, but Google is known for updating more regularly, which can keep you safer online. At the same time, though, Google collects more of your data.
Key Takeaway
Microsoft has been steadily closing the gap between its Edge offering and Chrome. For speed and resource consumption, Edge is claiming the lead. Of course, these are only two of the available browsers out there.
Want help deciding on the best browser for your home? We can help you set up your computers and answer any questions you may have. Call us today at (651) 456-8655 or visit our Contact page!
“So Slow!” Is it your PC or your Internet Connection? – “Why is this computer running so slow?” It’s a common complaint. The question is whether it’s your computer or your internet connection.
You may feel your computer is moving at a snail’s pace, but it used to be cheetah-fast! You’re going to want to identify and address the issue to get back up to speed. Yet it’s hard to know whether to blame your computer or the internet, especially now that so many computer applications rely on internet connectivity.
So, how do you determine whether it’s your computer or connectivity that’s the problem? If you are having the problem only on one device in a network, you can guess it’s the computer not the connectivity. Otherwise, think about when you are having slow woes.
If you notice programs are taking longer to load up, your computer may not be up to the task. Running large applications such as Adobe Photoshop, Microsoft Office, or some accounting packages can cause slowdowns. The hardware may be overwhelmed. You may not have enough available storage space. Sometimes your computer’s parts are simply too old and not fast enough.
Even a new computer could be the problem if it’s an inexpensive one. Or perhaps you didn’t get enough random access memory (RAM). Your computer needs RAM to run applications or games; it’s the short-term memory of the computer. This is where the computer loads all the things it thinks it might need soon so that it can process them quickly. Without enough available RAM, the computer has to work harder (and slower) to get the results you want.
No wonder common advice for people dealing with slow computers is to invest in more RAM. If your device is less than five years old, you can often upgrade the RAM inexpensively, or switch to a solid-state drive (SSD). An SSD reads and writes differently than a traditional hard drive, which allows it to access information faster.
Meanwhile, buying a replacement computer may be the answer if your device is more than five years old.
Then Again, Maybe It’s the Internet Connection
On the other hand, you might notice computer slowness when online. Web pages might be slow to load, or you might be waiting ages to access YouTube videos.
If the lag is happening on only one website, it could be that site’s problem. Otherwise, internet slowness could be a provider problem. Or you might have a poor connection.
One way to confirm a connection issue is to check your internet speed. A site such as fast.com or speedtest.net can measure your speed, then you can compare it against the connection speed you’re paying for. Don’t know that? Check your service bill. You may have a slow internet speed plan. Maybe you haven’t changed it in years but have added many more devices. In that case, you’ll want to call your service provider about an upgrade or confiscate the kid’s devices when you want to stream a favorite show.
When testing, you are looking for a speed of at least 10 Mbps. Anything below that, and you’ll start seeing slowdowns and start hearing the complaints from all corners of the house. To put that in perspective, Netflix needs at least 5mbps to stream in HD.
Other Tidbits to Tackle Slowness
You might also try rebooting your computer or your modem and router. If you leave these running all the time, never actually turning them off, they can get stuck in a slow rut.
If you’re on Wi-Fi, that could also be the root of your problem. Maybe you’re on a network with too many users making demands. For instance, if everyone in your family is streaming on their devices, expect a slowdown. You might be in a signal dead zone. In that case, you could look into a Wi-Fi mesh network.
Here are some other helpful computer performance related articles: Why is My Brand New Laptop So Slow? – Click Here How to Figure Out What’s Slowing Your Computer Down – Click Here
Ultimately, there are many reasons for a slow computer or internet connection. Don’t get stuck with a tortoise of technology. A managed services provider can find the root cause and get you running faster. Contact us today at (651) 456-8655 or visit our Contact page..
LetMeIn101: How the Bad Guys Get Your Passwords – Passwords are essential to your cybersafety. You know it, but if you’re like the rest of the digital society, you probably have dozens of passwords to remember. It’s a lot. So, you might take shortcuts. Taking advantage of your laissez-faire attitude is one way bad guys access your passwords.
Incredibly, there are still people out there using “password” or “123456” in their access credentials. Some people don’t change the default passwords on their devices. So, anyone can pick up a router, look at the sticker identifying the password, and access that network.
Tip: Avoid the obvious passwords! When you have to create a password, make an effort. When it’s time to update a password, do so. Steer clear of simple, easily guessed patterns.
Cybercriminals can also guess your password. With a little bit of research about you online, they can make some informed guesses. Common passwords include pet names, birthdays, and anniversaries. These are all easy to find via your social media accounts.
Tip: Be careful what you share on social media! Don’t befriend strangers, as you are giving them access to a goldmine of info for personalizing an attack on you.
If that doesn’t work, criminals may try brute force. They might script an automation bot to run thousands of password permutations until they get a hit. The software will try a long list of common passwords and run through dictionary words to gain access.
Tip: Use a complex password with numbers, letters, and symbols or a passphrase. A passphrase is typically at least 19 characters long but is more memorable, as it unique to you.
The criminal may also be working with info from a data breach. In early 2019, a security researcher found more than 2.7 billion email/password pairs available on the Dark Web. Criminals accessing that database could use the data as a starting point, as many people duplicate their passwords across accounts.
Tip: Use a unique password for each site. Yes, that’s overwhelming to remember, and that’s also why you should use a password manager to keep track of it all for you.
Criminals can also access your account if you’ve used a hacked public computer. The bad guys may have installed a key logger on the computer. The logger records every key you press on the keyboard. Or they might have compromised a router or server to be able to see your information.
Tip: Be cautious about your online activity on computers or networks you don’t trust.
Of course, there’s one more method of getting your password that we haven’t addressed yet. It’s the familiar phishing attack. For instance, you get an email that looks like it was sent by your bank. Phishing typically has an urgent message and a link that directs you to what looks like a credible page.
Tip: Pay attention to who is sending the email and hover the mouse over the link to see where it goes. If you are concerned about your bank account, for example, open up a browser and type the URL manually rather than clicking the link.
These tips can help you to protect your valuable passwords. Still, setting up a password manager and amping up your internet security can help too. Need support getting ahead of the cybercriminals?
Check out these additional helpful articles: How Do Hackers Get Passwords? – Click Here
Avoiding and Reporting Scams – Click Here
10 Signs of a Phishing Email | How to Identify Phishing Attacks – Click Here
Contact our experts today! Call us at (651) 456-8655 or visit our Contact page.
Stay Safe Shopping Online This Holiday Season (11/29/21) – Retail research tells us that over 75% of people are shopping online each month, and, with the holiday season upon us, you’re likely to be one of them. But don’t let the appeal of convenience distract you from the need to stay safe when shopping online.
The number of digital buyers is steadily climbing. In 2020, according to Statista, more than two billion people purchased goods or services online. During the same year, e-retail sales surpassed $4.2 trillion U.S. dollars worldwide.
Retailers are embracing the change in consumer behavior. But, do you know who else is taking advantage? Cybercrooks. Before you buy, consider these strategies to stay safe.
#1 Question that great deal
If a deal looks “too good to be true,” it probably is. You’re not going to get a new Apple laptop for $29.99, or the latest Beats headphones or Xbox gaming console for under $20. Anyone offering you that price is trying to lure you to their site to enter your payment details, so don’t be surprised when your product never arrives!
#2 Review safe seller feedback
While scrolling social media you see adverts for perfect gifts for someone on your list. And it’s so easy to click the link and buy! Still, before purchasing, take the time to research the seller.
Read the feedback from other buyers on independent sources. It adds only a few moments to check sites such as Trustpilot and Google My Business.
#3 Research the business domain
Think about it: who are you more likely to trust with your sensitive data? Someone who has been in business 10 years or someone who set up shop 10 days ago? Quickly check how long a business website has been around. Enter the URL into the Internet Corporation for Assigned Names and Numbers’ lookup tool [https://lookup.icann.org].
#4 Watch out for email scams
Before clicking on any offer links in emails, check the URL. You can hover over the link before actually redirecting there and check the target. Double-check that the address is to the site you’re expecting.
Also, slow down and be sure that the address doesn’t have any typos or atypical endings. You don’t want to confuse www.nike.com with www.n1ke.co and end up a victim of identity theft instead of the proud owner of the latest Air Max.
#5 Check safe payment site security
There are several ways to verify the security of a payment site. These include:
verifying that the site uses an SSL certificate – it will start with “https” instead of “http”;
checking for a physical address and phone number – call the contact number to confirm it is not fake;
reviewing the Terms and Conditions and Return and Privacy policies – any reputable brand has these!
#6 Pay with Online Payments
When you do decide to buy, prefer to pay using PayPal or another online payment tool. You won’t be giving the seller your credit card details. If you can’t take this approach, use a credit card from a credit account rather than debit. You will have more protection this way. You can start a chargeback through your credit card company when the item isn’t as advertised and the seller’s customer service doesn’t help.
Before online shopping, at any time of the year, update your operating system, and keep your anti-virus software current, too.
The New PC Tune-Up – 11/29/21. How exciting! You got a new computer for Christmas. It’s sleek, shiny, and so much faster than what you had before. That’s great, but it doesn’t mean you should leave it untouched. This article shares several steps you might take to secure your data and keep that new device in tip-top shape.
First things first. Before even logging into personal email or other top sites, you’ll want to update the operating system (OS). Yes, most computers come out of the box with Windows, but you can’t know when that item was boxed. There could be important updates that you don’t want to miss.
You’ll also want to install the latest drivers during your tune-up. Different hardware on your computer can need specialized drivers from the manufacturer. Gamers, for instance, may want to ensure they download the latest to boost performance.
While you’re doing all this uploading and upgrading, also look to remove junk that may have come on the computer. It’s no longer as common, but manufacturers can reduce cost to the consumer by pre-installing software.
You might not have any need for the tools that come already installed. Meanwhile, they slow down your computer. Remove the clutter to improve your computer’s processing. Head to your PC’s Control Panel and look to uninstall programs and utilities that you don’t want. Be careful, though. Just because you don’t know what it is doesn’t mean it’s not serving a valuable purpose.
Starting out on a new computer is also a great time to set up the free software. For many of us this includes:
Google Chrome – the internet browser;
Skype – for instant messaging, voice and video calling;
VLC – a multimedia player;
FoxIt Reader – to create, edit, sign, and secure PDFs;
7Zip – used for archiving files.
Involving an IT expert for Your Tune-Up
If you had a great sales experience, you may not want to seek IT help with your new computer. Still, it can prove useful.
Your new computer may also need BIOS updates during your tune-up. Again, the hardware was current when your computer was boxed up but may be lacking the latest by the time it gets to you. A note of caution: this is not an update to do alone. BIOS updates don’t add new features, security patches, or performance improvements, but they may fix a bug with a piece of hardware or add support for your central processing unit (CPU). These updates can be risky if done incorrectly, so work with an IT tech.
Talk also with an IT tech about the best data backup plan for your needs. You’ll be creating important documents, downloading sensitive data, and uploading valued images. Don’t risk their security by failing to back up.
IT support will also suggest the best security tool for you to use to protect against malware. With so many free and fee-based third-party alternatives to Windows Defender, you may want help deciding on the best one.
We’re here to help you get the most out of your new computer. Or, if you’re not sure yet which one to buy, we can consult with you on that, too. Contact us today at (651) 456-8655 or visit our Contact page!
How to Choose Home Computer Repair (11/10/21). It’s upsetting when a home computer breaks down: “My whole life is on there!” Then, you have to trust someone to take care of your device. It’s a lot to ask, and that’s why we’re sharing these five tips to help you feel better about your choice of repair person.
#1 Avoid the Big Brands
The big-box stores have name recognition, which may make you feel more secure, but the reason they advertise on TV and have big storefronts is to sell stuff. Their people are salespeople first, and their staff are not going to be as experienced with computer and device repair.
For tricky jobs, the big-box stores send your device to a remote, centralized location. That’s where the experienced staff are, so it’s good in that way. Yet you’ll now have to wait for your computer to ship to and from that location, which can mean a couple of weeks when you don’t know where your computer is or who is working on it.
#2 Consult Customer Reviews
You’ll probably start out by asking family, friends, and co-workers to suggest someone they’ve worked within the past. When you’re looking around for computer repair, read online reviews. Customer reviews can help you gauge whether you can trust the service promises. Feel free to check out our Google reviews HERE.
You may also learn about any after-service support. It will help to have someone you can ask questions of in the future.
#3 Research Types of Support
It may help you to make your decision knowing that any work on your device is going to be done on-site. If they come to you, you’ll get to meet the person doing the work and keep an eye on them if you want.
Another option may be to have the IT tech remote into your computer to help solve your problem.
Then, there’s the option of drop-off and pickup from that repair shop’s own brick-and-mortar store. If you take this route, you might want to ask whether your device will remain on-site at all times.
You’ll also want to find out if that computer repair person has a particular area of expertise. Some companies specialize in working with certain brands, whereas others can handle all types of models or brands.
Who doesn’t love a bargain? But the cheapest computer repair may not actually be a better deal. Taking the budget approach, you could get an inexperienced tech with slightly more know-how than you. On the other hand, going for the most expensive repair company doesn’t guarantee the greatest service either. Ask the computer business what their experience is.
Our IT experts are here to help you repair any computer issues. We can work on-site, remote in, or you can bring your device to us for the professional attention it needs. Call us today at (651) 456-8655 of visit our Contact page HERE!
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Stay Safe Shopping Online This Holiday Season – 11/10/22
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