Honoring Veterans + This Week’s PC Tips, Fixes & Deals Twin Cities PC Repair — Weekly Newsletter
Residential Sales & Support
Veterans Day Message
To all who have served—thank you. Your courage and sacrifice protect the freedoms we enjoy every day. As a small gesture of appreciation, veterans and active-duty service members can take 10% off labor through November. Just mention “Veterans Day” at check-in and show your military ID to the receptionist.
What we’re seeing in the shop this week
Slow/“spinning wheel” Windows PCs: Usually fixed by removing startup bloat and checking drive health. If your computer takes more than 90 seconds to boot, it’s time for a tune-up.
Cracked laptop screens & loose hinges: We can special-order parts with fast turnaround.
Wi-Fi range issues at home: Mesh systems and correct router placement do wonders—ask us for a quick plan tailored to your floor layout.
Data rescue from failing drives: If your drive is clicking or disappearing, power it down and bring it in—every hour of use can make recovery harder.
60-second Tech Tip: The 3-2-1 Backup
Keep 3 copies of your important files on 2 different types of storage, with 1 copy off-site (cloud counts).
Easiest path: an external SSD for local copies + a reputable cloud backup that runs automatically.
Once set up, test a restore of one file so you know it works.
Scam/Phishing Alert (Pass it on!)
If a pop-up or caller claims to be Microsoft/Apple and asks for remote access or gift cards, it’s a scam. Close the window, don’t call the number, and give us a shout—we’ll remove the malware and secure your browser.
This Week’s Specials
Just mention the special you are interested in!
PC Tune-Up & Malware Cleanup: $127.50 (regular $170)
Laptop Battery Replacement: 10% off parts and labor
Home Wi-Fi Optimization Visit: $20 off with newsletter mention
Veterans & active duty: 10% off labor through November.
Quick How-To: Speed up startup
Press Ctrl+Shift+Esc → Startup apps tab.
Disable anything you don’t recognize or don’t need at boot (you can re-enable later).
Restart and time your boot—under a minute is the goal.
Need a new machine? We’ll match you to the right one.
Tell us your budget and what you do (web, Office, photos, gaming, bookkeeping). We’ll recommend a system that’s fast today and stays fast for years, then migrate your files/settings so you’re ready on day one.
Book a visit / Get help fast
Drop-off:Book online or walk-ins are welcome during business hours
Email:helpdesk@pcgoodguys.com Address: 7900 International Dr., Suite 300, Bloomington, MN 55425 Hours: Monday-Friday 9:00 AM-5:00 PM
Thanks for trusting Twin Cities PC Repair — Residential Sales & Support.
See you next week, and to our veterans: we’re grateful for you—today and every day.
Hello from Twin Cities PC Repair! We hope you’re doing well. This week, we’re diving into a hot topic affecting many of our customers: Windows 10 End-of-Life and What It Means for Your PC.
What’s Going On?
Microsoft officially ended support for Windows 10 on October 14, 2025. (Windows Central)
That means no more security updates, no technical support, and increased risk if you continue to use Windows 10 past that date without taking precautions.
It’s not just a software issue — many users are upgrading hardware too, driving a surge in PC shipments. (IT Pro)
If you’re one of the many who still has a PC running Windows 10, here’s what you need to know (and what we can help you with).
Why This Matters for You
Security risks increase as vulnerabilities won’t be patched.
Software compatibility issues may crop up as developers target newer OS versions.
Hardware upgrades may become more appealing — whether it’s moving to a newer device or consolidating repairs.
If you’re thinking of reselling, recycling, or passing your PC on, you’ll want to securely erase data. (Windows Central)
In short — continuing to use Windows 10 “as is” is increasingly risky. But you have options.
What You Can Do About It
Here’s a checklist of steps you can take now or in the coming months:
Step
What to Do
Why It Helps
Upgrade to Windows 11
Move to a supported OS before your software or hardware runs into issues.
You’ll continue to receive security updates and support.
Backup Your Data
Make sure all your important files are backed up — external drive or cloud.
Prevent data loss if you change OS or device.
Securely Wipe Old Devices
If you’re retiring a Windows 10 PC, wipe drives using certified tools. (Windows Central)
Protect personal data from recovery by others.
Consider Hardware Upgrades or Replacements
Older machines may struggle with Windows 11 or modern workloads.
A newer or upgraded machine may run more reliably and for longer.
Audit Software Compatibility
Check whether the apps you use daily will work under Windows 11 (or newer).
Prevent surprises after getting your upgrade.
Consult a Professional
If you’re unsure whether your PC is capable of upgrading, or you want to migrate smoothly.
We can help assess your machine, migrate data, and perform the OS upgrade safely.
How Twin Cities PC Repair Can Help
At Twin Cities PC Repair, we’re ready to support you through the transition. Our services include:
PC evaluation to see whether your device is upgradeable or whether a replacement makes more sense
Data backup and migration to Windows 11
Secure data wiping & disposal of old devices
Hardware upgrades (RAM, SSD, etc.) to bring aging PCs up to speed
Clean & tune-up services to ensure optimal performance post-upgrade
If you’d like us to look at your machine and recommend a path forward (upgrade vs. replace), just reach out. We’re happy to provide a free estimate.
Other Maintenance Tips While You’re At It
While you tackle the OS upgrade, it’s a good time to refresh your regular PC maintenance routine:
Clean physical dust from vents and fans every 3–6 months to avoid overheating. (HP)
Run weekly malware scans and make sure antivirus is up-to-date. (ComputerCity)
Review startup programs and disable unnecessary ones for faster boot and responsiveness. (ComputerCity)
Keep at least ~15 % of your main drive free to allow headroom for updates and virtual memory. (NERDBOT)
These small steps help extend your PC’s lifespan and reduce unexpected issues.
Call to Action
If you’re ready to upgrade, or you’re just not sure what your best next step is, contact us for a free consultation.
I’ll evaluate your hardware, help with the upgrade path, and get you running safely on a supported OS.
Thanks for reading, and stay tuned for next week’s tips & tech updates.
Keep Your Computer Running Like New This Fall – 9/26/2025
As the seasons change, so do the demands we place on our technology. Whether you’re running a business, managing school projects, or just staying connected with family and friends, your computer is at the center of it all. At Twin Cities PC Repair, we believe your computer should make your life easier—not harder. That’s why this month, we’re focusing on simple but powerful ways to keep your system in peak condition.
Why Maintenance Matters
Your computer works hard every day. Over time, it collects temporary files, dust, and even minor software issues that can slow things down. Just like you’d take your car in for an oil change, your computer benefits from regular checkups, too. Without maintenance, small issues can snowball into costly repairs—or worse, data loss.
Some common warning signs your computer may need attention:
Sluggish startup or frequent freezing
Unusual error messages or pop-ups
Loud fan noise or overheating
Running out of storage space faster than expected
Unexpected restarts or blue screen errors
If you’re noticing any of these symptoms, now is the perfect time to act.
Seasonal Computer Tune-Up
Fall is an excellent reminder to give your devices some extra care. Our Seasonal Computer Tune-Up service includes:
Deep system cleaning: Removing dust from fans and vents to prevent overheating.
Performance optimization: Clearing junk files, updating software, and improving speed.
Virus and malware scan: Ensuring your system stays safe from online threats.
Hardware health check: Testing memory, storage, and other key components.
Backup solutions: Helping you protect photos, documents, and important data.
Think of it as a wellness check for your PC. A tune-up can extend the lifespan of your computer, save you money in the long run, and make your day-to-day use smoother and stress-free.
Security Spotlight: Protect Your Data
Cybersecurity threats are constantly evolving. With so much of our lives online, it’s important to stay protected. At Twin Cities PC Repair, we recommend:
Using strong, unique passwords (a password manager can help).
Keeping your operating system and programs up to date.
Installing a trusted antivirus program and running regular scans.
Being cautious with email attachments and links.
If you’re not sure whether your system is secure, bring it to us for a quick check. A small step today can prevent big headaches tomorrow.
Why Choose Twin Cities PC Repair?
We’re not just another tech shop—we’re your local partner for reliable, honest, and affordable computer services. Whether it’s a quick repair, a custom-built PC, or long-term maintenance, our goal is to keep your technology working the way you need it to.
Our technicians are friendly, approachable, and take the time to explain things in plain language. We know that tech problems can be stressful, and we pride ourselves on making the process as smooth and easy as possible.
Special Offer
This month only, mention this newsletter and get 10% off a Seasonal Computer Tune-Up. It’s our way of saying thank you for trusting us with your technology needs.
Final Thoughts
Your computer is one of your most important tools. With a little care and regular maintenance, you can avoid frustration, extend its life, and keep it running like new. Let Twin Cities PC Repair help you take the stress out of tech and keep things running smoothly.
Do you remember Pong? Or Galaga? Games such as these are now the stuff of old-school arcades. The graphics may have been a far cry from what you’ll see today, but there’s one advantage those games had: there were no cybersecurity worries when playing them. After all, they weren’t online like today’s gaming.
Online video gaming is meant to be fun. Yet, regrettably, there are risks once you connect to the internet. Your gaming account has value to cybercriminals. They might target your account to:
use your connected real-world money account to make in-game purchases;
steal virtual valuables which have real-world cash value;
trade your in-game items to their accounts;
sell your account to others;
scam others using your legitimate account.
These are not hypotheticals. One cybersecurity firm researching gaming found that the typical gamer has experienced an average of almost five cyberattacks. Worse, they didn’t detect it.
It doesn’t help that the games themselves make it easier for hackers. Take Fortnite. There are 100 players in one wave. Their usernames display right there on the screen when Scammer72 goes for the kill shot. In other games, bad actors might access usernames by going to the game’s high-score listings. Plus, this gives them an idea of who might have the most valuable account inventory.
Level up your gaming security
There are several steps you can take to game more safely. One is going to be familiar: use strong passwords. As with any of your online accounts, set up complex passwords or use a passphrase that’s difficult to hack.
Also, don’t reuse a password you’re using elsewhere. That amplifies the risk of account breach when another account’s credentials leak.
You can also enable multi-factor authentication. Many gaming platforms allow you to set up layers of protection. For instance, you would enter not only your username and password but also a code sent to your personal device or your email. This makes it more difficult for a hacker to get in. They need access to your physical technology or more than one of your accounts at once.
Finally, be wary of malware and phishing attempts. This could be an official-looking communication apparently from the game manufacturer or support. Or you might fall prey to a scammer via in-game messaging or chat. You might think it’s a user you know, but their account may be hacked. Or you make a new “friend” online who does not have good intentions. Keep best practices for any online activity in mind. Don’t click on links without first verifying the source.
We want you to be able to escape into video gaming for fun without worry. Ask our IT experts to review your security. We can check you’re not going to become the victim of a heist because you wanted to play Grand Theft Auto. Contact us today at (651) 724-4419 or visit our Contact page.
Why You Need Professional Virus Removal. “Your computer has a virus.” Such a dreaded five words! We don’t want to come down with a human virus; we’ll feel awful and miss work. But when a virus hits our computer, we could lose valuable information or be vulnerable to attack. Chicken soup won’t cut it.
Perhaps you have an antivirus product installed on your computer. This computer software is intended to prevent, detect, and remove viruses. Antivirus tools are designed to keep infections out. They can also delete any viruses that may already be on the computer when the software is installed.
The software provides protection by tracking malicious code and other computer threats via:
classifying the actions the file or code drives (as malicious or OK);
inspecting file signatures for matches to an existing signature in its virus dictionary;
scanning for rootkits that can change how your operating system functions.
However, antivirus software isn’t that good at cleaning up. When it detects a malicious file, it will delete it. But what if the virus spread before discovery? If the infection spreads before virus deletion, it can do all sorts of damage.
Think of it this way: you have a cyst on your knee. Doctors decide it is pre-cancerous and operate to remove the cyst before it spreads. But, that’s all they do. They have seen the cyst. They go for the cyst. However, they don’t notice the cancer that’s in your shin or femur, because they were only working on the cyst. The rest of your leg remains unhealthy, and you don’t even know it!
Getting a Second Opinion on Viruses
If the antivirus software is your primary physician, a computer professional is the specialist you go to for an expert second opinion. For one thing, antivirus products don’t always remove all the malicious files. Many viruses start as one thing but can mutate into several different strains. The antivirus software may not be programmed to identify all of the virus variants. A professional actively looks for undetected strains on your computer.
Viruses are always evolving. A recent strain of malware, SquirtDanger, let hackers take computer screenshots, capture passwords, download files, and empty out cryptocurrency wallets.
Some viruses can change the settings of your computer. For instance, a common virus changes your computer’s DNS, which is like a bit like the Yellow Pages for the internet. On a virus-free computer, when you type in “Google.com”, your browser goes to Google’s servers located at the IP address “216.58.203.100.” However, an infection can make Google.com on your computer go to a different address. Perhaps a server address cyber criminals use to capture your personal data. It still looks to you like Google, but it’s no longer safe. These settings can still remain after the infection is long gone.
Viruses can also leave behind browser toolbars, extensions, and other nasties designed to spy on your Web browsing habits. If you’re consistently redirected to unwanted sites, or seeing unwanted pop-up advertisements, it’s likely your computer’s infected with a browser hijacker.
Ultimately, if you detect a virus on your computer, check with a professional. Don’t trust that your antivirus software is going to do the same, thorough job an expert can offer. Sometimes your computer isn’t fully safe until the operating system is reinstalled, but you can’t know that until someone can go in and see what the virus did and what remnants are still there, lurking.
Cyber criminals are growing more sophisticated and better able to design viruses that disguise their tracks. Avoid being an unwitting victim. A computer security expert can diagnosis when your computer gets a virus, or determine if there are strains on your device you don’t know about. Let a security expert protect your computer from harm today! Call us at (651) 456-8655 or visit our Contact page.
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